Shipping & Returns

Shipping & Returns Policy

Shipping

We offer shipping within the contiguous United States. Orders are typically processed within 1-2 business days. Delivery times may vary based on your location and the selected shipping method.

Returns

At the Rose Bar, each preserved rose box is handcrafted with care, making every arrangement unique. Due to the personalized nature of our products, we do not offer refunds on bouquets. We encourage you to reach out to our customer support team if you encounter any issues with your order.

To assist you effectively, please provide details of your concern. While we cannot accept returns, we will do our utmost to address any issues and ensure your satisfaction. Your understanding of our policy helps us maintain the quality and craftsmanship that define our brand.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 24 hours of delivery. We will review the situation and work with you to find a suitable resolution, whether that be a replacement or other appropriate action.

Thank you for your understanding and support of our handcrafted creations!