Terms & Conditions
Welcome to the Rose Bar! We’re thrilled to have you here. Our goal is to provide you with beautiful floral arrangements while ensuring a seamless shopping experience. Below are our policies designed to protect both our business and our valued customers.
Terms of Service
Acceptance of Terms
By accessing or using our website, you agree to comply with these Terms of Service. If you don’t agree with any part of these terms, please refrain from using our services.
Account Registration
To make a purchase, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.
Product Information
We strive to provide accurate product descriptions and images. However, due to the nature of our products, slight variations may occur. Rustic Buds Bouquets reserves the right to modify product offerings without prior notice.
Pricing
All prices are listed in USD and are subject to change without notice. We will make every effort to honor the prices listed at the time of your order.
Payments
We accept various payment methods. By providing your payment information, you authorize us to charge you for your order.
Limitation of Liability
Rose Bar is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
Shipping & Returns Policy
Shipping
We offer shipping within the contiguous United States. Orders are typically processed within 1-2 business days. Delivery times may vary based on your location and the selected shipping method.
Returns
At Rose Bar, each rose box is handcrafted with care, making every arrangement unique. Due to the personalized nature of our products, we do not offer refunds on bouquets. We encourage you to reach out to our customer support team if you encounter any issues with your order. Please note that shipping costs are non-refundable, and you are responsible for return shipping fees.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us within 24 hours of delivery. We will arrange for a replacement or do our utmost to correct the issue within 3 - 7 business days.
Privacy Policy
At Rose Bar, we respect your privacy and are committed to protecting your personal information.
Information We Collect
We collect information that you provide directly to us when you create an account, place an order, or contact us. This information may include your name, email address, phone number, and shipping address.
Use of Information
We use your information to process your orders, communicate with you, and enhance your shopping experience. We will not sell or rent your personal information to third parties.
Data Security
We implement appropriate security measures to protect your information from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
Changes to Our Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Please review our policies regularly to stay informed.
Contact Us
If you have any questions or concerns regarding our policies, please reach out to us at support@rosebarblooms.com or 1-800-444-1100. We’re here to help!
Thank you for choosing the Rose Bar, We appreciate your business and look forward to serving you!